What should I do if I have a problem?

Check our Frequently Asked Questions as you may find the solution to your problem without needing to call us.

2 Make sure you have run Setup and run the "Is my system ready?" check. Click on www.skillsarena.com/setup and follow the instructions.

3 If you have problems with your username and password make sure you are logging in via the correct menu. Candidates should click on Remote Test and clients should click on Client Zone. Only click on Demo if you wish to review our tests.

If you still have a problem after completing these steps call our support desk on 0845 434 8958 and we will be happy to help.

Contact Support

Our help desk is open between the hours of 8:30am to 5:30pm - Monday to Friday.

Alternatively, you can email our support desk at support@skillsarena.com.